Catalyst Bootcamp Session 1 : Don't miss the recap!
Hi there,
The first session of Catalyst bootcamp was super interesting! We were so impressed by an active panel of attendees and an array of interesting questions. If you attended the session, this is a quick recap to jog your memory and remind you of our
Build with Catalyst challenge
. If not, this is the beginning to a new world of possibilities with serverless.
Resources
Recorded Session :
Slide Deck:
Do you want to build a sentiment analysis microservice to automate ticket generation?
Solution Architecture
This is a sentiment analysis application that is built to analyze customer feedback and derive insights. This could be deployed for content moderation on any forums, such as Youtube comments, Slack, or a community of your choice. It can easily be built by using third-party APIs or your own custom logic.
When comments are added in the portal, a webhook is triggered, which invokes the function URL. In the function, a call to a third-party API is made to verify the sentiment. The logic for sentiment analysis can also be handled in one or more functions. If it's an ambiguous comment, it will be added to the Data Store along with user details to identify the nature of the comment or for audit purposes. Cache can be used to store the count of such comments. Administrators can receive notifications about sudden increases in such comments in order to maintain the quality of content on the forums.
You can build microservices like this in less than 30 mins using
Catalyst : the Simplest Serverless Platform